Legal

Privacy Policy

Last updated: March 2026 · OGUSOFT LTD · Company No: 16933135
Introduction Data We Collect How We Use It Sharing Cookies Your Rights Contact
1. Introduction

FilesDeep is operated by OGUSOFT LTD, a company registered in England & Wales (Company No: 16933135), with registered address at Suite 10342, 5 Brayford Square, London, E1 0SG.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit filesdeep.com or make a purchase. By using our website, you agree to the practices described in this policy.

2. Data We Collect

We collect the following information when you use our website:

  • Personal information — name, email address, billing address when you make a purchase
  • Payment information — processed securely by Shopify Payments; we never store card details
  • Usage data — pages visited, time spent, browser type, IP address
  • Communications — emails and messages you send us
3. How We Use Your Data

We use your data to:

  • Process and fulfil your orders
  • Send order confirmations and download links
  • Send marketing emails if you have opted in
  • Improve our website and products
  • Comply with legal obligations

We will never sell your personal data to third parties.

4. Sharing Your Data

We only share your data with trusted third parties who help us operate our business:

  • Shopify — our e-commerce platform and payment processor
  • Email providers — to send transactional and marketing emails
  • Analytics tools — to understand how our website is used

All third parties are required to handle your data in compliance with GDPR and applicable data protection laws.

5. Cookies

We use cookies to improve your browsing experience. These include:

  • Essential cookies — required for the website to function (e.g. cart, session)
  • Analytics cookies — help us understand how visitors use our site
  • Marketing cookies — used to deliver relevant advertising

You can control cookies through your browser settings at any time.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at support@filesdeep.com. We will respond within 30 days.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

OGUSOFT LTD
Suite 10342, 5 Brayford Square
London, E1 0SG
United Kingdom
support@filesdeep.com